Wawsome - Politique de confidentialité

Dernière mise à jour le 01.11.2024

Chez Wawsome, nous nous engageons à protéger votre vie privée. Cette politique de confidentialité décrit les informations que nous collectons, comment nous les utilisons et vos droits concernant vos données. En utilisant les services de Wawsome, vous acceptez les termes de cette politique de confidentialité.

1. Données que nous collectons

Nous collectons différents types de données pour fournir et améliorer nos services, pour communiquer avec vous et pour respecter nos obligations légales.

a. Informations personnelles

  • Adresse e-mail : collectée lors de l’inscription et utilisée pour la configuration du compte, les notifications de service et la communication.

b. Données transactionnelles

  • Détails d’abonnement : date de début et de fin, statut actuel, utilisés pour gérer le compte et l’abonnement.
  • Informations de paiement : gérées par Stripe. Nous ne stockons ni n’accédons à vos informations de paiement.Politique de confidentialité de Stripe.

c. Données d’utilisation du service

We collect data about how users interact with our service to enhance the user experience:

  • Données sur l’interaction avec nos services, y compris les pages visitées, les paramètres d’accessibilité, les temps de session.

d. Données de suivi et d’analyse

We use tracking and analytics tools to understand user behavior and improve our services:

  • Outils comme Google Analytics pour analyser le comportement des utilisateurs. Inclut :
    • Données du navigateur
    • Adresse IP
    • Type d’appareil, OS, résolution
    • Événements de clic
    • Identifiants uniques (empreintes digitales) sans cookies

e. Stockage local

Utilisé pour améliorer l’expérience utilisateur :

  • Session Management: To keep your session active while navigating the site.
  • Preferences: Stores preferences, such as language selection and theme choice, for convenience across visits.
  • Personalization: Stores settings related to accessibility adjustments (e.g., font size) to create a customized experience.

2. How We Use Your Data

We use your data to provide, improve, and customize our services, as well as for legal and security purposes. Specific uses include:

  • Account and Service Management: To manage your account, verify your identity, and facilitate your use of the service.
  • Communication: To communicate with you about your account, respond to your inquiries, and provide updates on services.
  • Analytics and Service Improvement: To understand how users interact with our services, optimize user experience, and improve our offerings.
  • Personalization: To deliver a customized experience based on your preferences, including accessibility adjustments.
  • Security and Compliance: To ensure the security of our services and compliance with applicable regulations.

3. Data Sharing with Third Parties

We may share certain information with third-party service providers to support our operations.

a. Google

We use Google Analytics to track and analyze user behavior. The following data may be shared with Google:

  • Browser Data
  • IP Address
  • Device Data (e.g., device type, operating system, screen resolution)
  • Tracking Pixels: For data on content interaction, including page visits and button clicks.
  • Fingerprinting: To create unique device identifiers based on browser and device settings, without using cookies.

For more information on Google’s privacy practices, please refer to the Google Privacy Policy.

b. Stripe

For payment processing, we rely on Stripe. Information shared with Stripe includes:

  • Email
  • Billing Address
  • Service(s) Purchased
  • Transaction Status
  • Currency

For details on Stripe’s data practices, please review Stripe’s Privacy Policy.

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Personal data related to subscriptions and service usage is retained while your account is active, and may be anonymized or securely deleted following account termination, based on regulatory requirements.

5. Data Security

We implement industry-standard security measures to protect your personal data. Despite our efforts, no system can guarantee complete security. We encourage you to take steps to secure your account and be cautious with the information you share.

6. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of inaccurate personal data.
  • Deletion: Request deletion of personal data under certain circumstances.
  • Restriction: Request restriction of processing under certain conditions.
  • Portability: Request transfer of your personal data to another service provider.
  • Objection: Object to data processing based on legitimate interests.

To exercise any of these rights, please contact us at contact@wawsome.com‍

7. Use of Cookies and Local Storage

We use cookies and local storage to improve functionality and user experience. You can adjust your browser settings to block cookies or clear local storage. However, this may impact certain features, such as session management and personalization.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are made constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@wawsome.com‍