Frequently Asked Questions

Find answers to your questions about our web accessibility solutions and services.

What is digital accessibility?

Digital accessibility is the practice of ensuring that websites, apps, and all digital content are designed to be fully usable by people with disabilities. It means creating a barrier-free online experience so that everyone, including individuals who use assistive technologies like screen readers or rely on keyboard navigation, can access and interact with your content equally. Wawsome is designed to help you achieve this effortlessly.

Why is digital accessibility important?

Digital accessibility is crucial because it ensures every user has equal access to your digital presence, which is a fundamental aspect of inclusivity. For businesses, it expands your audience, strengthens your brand’s reputation by demonstrating social responsibility, and is essential for meeting legal requirements like WCAG and ADA to avoid compliance-related risks.

What is the Wawsome Accessibility Widget?

The Wawsome Accessibility Widget is an AI-powered, easy-to-integrate solution designed to make websites fully accessible and inclusive for all users, including those with disabilities. It instantly enhances website usability by providing real-time automatic fixes for accessibility issues, customizable accessibility profiles, and seamless keyboard navigation support. Compatible with any website platform, it requires no coding and integrates smoothly with a simple copy-paste snippet.

How does Wawsome differ from other web accessibility plugins?

Most free plugins cover only 15%-20% of accessibility requirements based on EAA standards. Wawsome, on the other hand, is Europe’s leading solution built around WCAG standards, providing a more comprehensive and compliant accessibility solution for your website.

How do I set up the widget?

Once it's installed and connected the widget appears on your website with default settings. You can personalize its appearance and settings through the Wawsome admin panel, where you can adjust styles, colors, sizes, placement and language. The dashboard also lets you link to an existing accessibility statement or create a custom one using the built-in accessibility statement generator, which automatically creates a dedicated page for your statement.

Does Wawsome automatically update based on changes to my website?

Yes! Wawsome continuously monitors your site and automatically updates accessibility adjustments in response to new changes, so you stay compliant without extra work.

What are AI fixes?

AI fixes are smart, automated accessibility suggestions generated by our platform to help you resolve issues more efficiently. For example, Wawsome's AI-driven tools automatically create descriptive alt text for images and add ARIA labels where needed, enhancing screen reader compatibility and navigation. These intelligent fixes streamline compliance efforts, ensuring your site is more accessible with minimal manual work. AI fixes are available on paid plans, offering real-time, automatic improvements as part of Wawsome’s accessibility solution.

What is an accessibility statement, and how do I generate one?

An accessibility statement is a public declaration on your website that outlines your commitment to providing an inclusive and accessible online experience for all users, including people with disabilities. With Wawsome, you can easily generate a custom accessibility statement that is automatically published on a dedicated page. This statement serves as a transparent communication tool to demonstrate your commitment to accessibility.

Why can't Wawsome declare full compliance for my website?

Wawsome’s accessibility tools, including its AI-powered widget and monitor, help identify and fix many common accessibility issues automatically. However, no automated solution can guarantee full compliance because some accessibility challenges require human judgment, manual testing, and content-specific decisions that AI cannot fully address. Wawsome supports you in making steady progress and maintaining accessibility with continuous monitoring and real-time fixes, but true compliance is an ongoing process—not a one-click guarantee. Our goal is to empower you with actionable insights and easy-to-use features, not to promise perfect accessibility without effort.

Can I customize the widget's appearance?

Definitely! The Wawsome accessibility widget is fully customizable. You can adjust its icon style, color, and size to perfectly align with your site’s branding. It also allows you to change its default language and choose the widget's placement—whether in any corner, a custom location, or even hidden on mobile or desktop devices for a seamless user experience.​

What is the Wawsome Accessibility Monitor?

The Wawsome Accessibility Monitor is an automated, AI-powered and continuous scanning service that keeps your website compliant with global accessibility standards by detecting issues in real-time. It alerts you to problems, provides monthly actionable reports, and helps maintain legal compliance effortlessly, all without manual effort. This service works seamlessly alongside Wawsome’s Accessibility Widget to ensure your site stays accessible, inclusive, and protected from legal risks.

Does Wawsome provide ADA compliance?

Wawsome offers a comprehensive set of AI-powered solutions and services to help organizations achieve ADA compliance and meet WCAG 2.1 and 2.2 standards.

Will Wawsome slow down my website loading times?

No, Wawsome’s widget is optimized to ensure minimal impact on your website’s loading times, providing a smooth and fast user experience.

Does the widget support subdomains?

The widget does support subdomains; However, each subdomain requires its own subscription or license. For example, if you have subdomains like shop.example.com and blog.example.com, you will need to purchase separate widget subscriptions for each one.

What AI processes does Wawsome use?

Wawsome leverages AI to enhance accessibility through automated image descriptions, dynamic ARIA labeling for improved navigation, and personalized adjustments based on user behavior and the context of the elements inside your website. These processes ensure that all users have a smoother experience navigating your website.

What disability categories does Wawsome support?

Wawsome adheres to the WCAG 2.1 AA Rating, which covers a wide range of accessibility needs, including vision, hearing, motor, cognitive, and other disabilities, helping your site meet regulatory and practical standards for inclusivity.

Can I scan the same page more than once?

Yes, with Wawsome you can rescan any page as many times as needed. Each scan updates the results based on the latest page content to keep your accessibility data current. Keep in mind that scans run against your available credit balance and daily scan limits, ensuring efficient use and management of your monitoring resources.

Can the widget support multiple languages?

Yes, the Wawsome widget supports multiple languages and it automatically adapts to your website's language to provide a smooth and consistent experience for every visitor. Additionally, Wawsome is continuously expanding its language offerings to include new ones, ensuring broad accessibility and inclusivity for diverse global audiences.

How does AI help with digital accessibility?

AI is at the core of what makes Wawsome so powerful. Our AI-driven platform automates many complex aspects of accessibility. For example, it automatically generates descriptive alt text for images, optimizes your site for screen readers, and powers intelligent profiles that adapt your site’s settings based on user behavior. Wawsome’s AI works in real-time to monitor and fix accessibility issues, ensuring your site remains compliant and inclusive with minimal manual effort.

Can accessibility be integrated into our development process?

Absolutely. While accessibility should ideally be part of the entire development lifecycle, Wawsome is designed for effortless integration at any stage. Our no-code widget can be added to your live website in minutes by simply pasting a line of code. It operates seamlessly on top of your existing site without impacting performance or altering your code. This allows you to achieve compliance and enhance user experience immediately, while the insights from our dashboard can inform your team’s future development sprints, creating a cycle of continuous improvement.

Can Wawsome enable users with disabilities to use my website?

Yes! Wawsome is designed to empower users with disabilities by enhancing your website's accessibility. It helps address common challenges in vision, hearing, motor, and cognitive accessibility, making your site more inclusive for all users.

Is there anything Wawsome does not address?

While Wawsome covers most web accessibility needs, it does not automatically address video, PDF, or SVG content. These elements require manual adjustments to meet accessibility standards fully.

Is Wawsome collecting any PII data?

No, Wawsome does not collect any Personally Identifiable Information (PII), ensuring your visitors’ privacy and data security.

What type of data does Wawsome collect?

We do not collect any of your company or business data. We are committed to ensuring complete privacy for your business, which is why you won’t see usage statistics inside our dashboard - simple as that.

Does Wawsome use cookies?

No, Wawsome does not use cookies. To remember a user's accessibility choices, the widget utilizes the browser's local storage. This method keeps data private on the user's own device and means you won't need to make any changes to your cookie policy.

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